Refund Policy
At Selvore, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
-
The item must be unused and in its original condition
-
It must be returned in the original packaging
-
You must provide a receipt or proof of purchase
Please contact us at selvore16@gmail.com before returning any item.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed and automatically applied to your original method of payment within 5-10 business days.
Late or Missing Refunds
If you haven’t received a refund yet, please:
-
Double-check your bank account
-
Contact your credit card company or bank (it may take time before your refund is officially posted)
-
If you’ve done all this and still have not received your refund, contact us at selvore16@gmail.com
Non-Refundable Items
-
Gift cards
-
Downloadable digital products
-
Sale or clearance items
-
Items returned after 14 days
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, email us at selvore16@gmail.com with photo proof of the damage.